Terms of Use

Use of websites, product liability

The information on these websites is not binding and is provided exclusively for information purposes. It is only of an informative nature and does not represent offers as defined in the relevant legal regulations. More detailed information and contract terms can be obtained from the relevant authorized dealer. It is not possible for a contract relating to goods presented to arise on the basis of the information contained on the website.

The information on these websites and the products and services described in it may be modified or updated by Global Environmental Management Services LLC (hereafter GEMS) at any time without prior notice. Unless expressly stated elsewhere, GEMS’s websites contain no guarantees or information about characteristics whatsoever giving rise to liability on the part of GEMS’s, either expressly or by implication, including with respect to the current validity, accuracy, completeness and quality of the information concerned.

GEMS accepts no liability in connection with its websites. Liability for any direct or indirect loss/damage, claims for compensation and/or consequential damage of whatever kind and whatever the legal basis, suffered as a result of your accessing or using the websites, in particular including the infection of your computer environment with viruses, is hereby excluded.

The existence and fulfilment of obligations and GEMS’s liability for GEMS products and services are exclusively governed by the respective contractual agreements concluded with regard to them in conjunction with the current version of GEMS’s standard terms and conditions applicable in each case.

Cookies

When you visit our website, information can be stored on your computer in the form of cookies. Such cookies are used solely for the purpose of optimum website design. You can choose not to accept these cookies in your browser settings. Please note, however, that several functions may then not be available.

Disabling/Enabling Cookies.

You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

You can find Information on how to disable or enable cookies by visiting www.allaboutcookies.org

Links to other websites

Links to websites operated by third parties are provided as an additional service to you. Such websites are completely independent and beyond GEMS’s control. GEMS is not liable for the content of any of these third-party websites which you may access via GEMS and accepts no responsibility whatsoever for the content, the compliance with data protection rules or the usage of such websites.

Trademarks and copyright

The trademarks and logos ("trademarks") to be seen on these websites are the property of GEMS or its subsidiaries. None of the information on these websites is to be interpreted as granting licenses or permission to use trademarks. For this, the express written consent of GEMS is required. The unauthorized use of these trademarks is strictly prohibited. GEMS will assert its intellectual property rights all over the world subject to the laws applicable in each case.

Copyright © 2009 Global Environmental Management Services LLC all rights reserved. All texts, images, graphics, animations, videos, music, sounds and other materials on these websites are subject to the copyright and other intellectual property rights of GEMS and its subsidiaries. GEMS owns the copyright for the selection, coordination and arrangement of the materials on this website. These materials may not be copied for commercial use or distribution. Neither may they be modified or passed on to other websites.

Law

These terms shall be governed by and construed in accordance English law, unless you live in Scotland when Scots law will apply or in Northern Ireland, when the law of Northern Ireland will apply. Disputes arising in relation to them shall, unless expressly agreed otherwise, be subject to the exclusive jurisdiction of the relevant courts of the United Kingdom.

Privacy Policy

Introduction

This is the privacy policy of Global Environmental Management Services LLC (hereafter GEMS).

We may update this privacy policy from time to time by publishing the amended version on our websites.

This privacy policy applies to personal information we hold about individuals. We take the privacy of your personal information very seriously and will only use your personal information in accordance with the current data protection law in the UK and this privacy policy.

How do we receive your information?

We may receive information about you:

when you contact us directly, normally via our website or our customer services teams, whether to apply for one of our products or services or to make an enquiry or other request,

from our network of authorised GEMS distributers,

from our other group companies and carefully selected business partners who provide products and services under one of our brands, and

occasionally from other third parties who may lawfully pass to us information about you.

Using your information

We may use your information (which we receive from you or third parties or learn from the way you use our products or services) for a variety of purposes, including:

to provide or manage any information, products and services you have asked for,

to help us identify you when you contact us,

for general administration purposes,

to help us improve the quality of our products and services,

to carry out analysis and customer profiling, and

to identify other products and services which might be of interest to you and to inform you about our products and services (please see below).

We may share your information for any of these purposes with:

our other group companies in the UK and abroad,

authorised GEMS distributers,

our carefully chosen business partners who provide products or services under one of our brands, and

We may also pass your information to third parties:

if we have been asked to provide information for legal or regulatory purposes,

in relation to existing or future legal proceedings,

in the process of selling one or more of our businesses or to anyone to whom we may transfer our rights under any customer agreement we have with you,

for the purpose of preventing fraud/loss, for example to fraud prevention agencies.

If one of these organisations is outside of the European Economic Area we will make sure they agree to apply the same level of protection of your information as we are required to apply in the UK.

Informing you about our products and services

We may use your information to contact you with news on GEMS Services and Systems and other products and services (provided by us, our other group companies or our carefully selected business partners) which may be of interest to you and occasionally for market research purposes.

We may also pass your information to our other group companies, authorised GEMS distributers and our other business partners for these purposes.

We, and these other parties, may contact you by post and phone and, if you give us your prior agreement to do so, by email, SMS and other electronic means.

You can opt out of receiving marketing communications from us on our systems and other products and services by ticking the appropriate box (if providing your information on this website) or at any time by calling us on phone + 966 2 614 5733, or writing to us at GEMS, Red Sea Plaza, Al-Andalus Street (3rd Floor), P.O. Box 5425, Jeddah, Saudi Arabia 21514.

You can also contact us at the above address or telephone number if you have previously asked not to receive marketing communications but would now like to hear from us with news on GEMS and other products and services.

Please note if you purchase a system from an authorised GEMS distributer or otherwise give your information to an authorised GEMS distributer, you will have a separate relationship with the dealer in relation to the dealer's use of your data and you will need to contact the dealer concerned in relation to any request you may have in relation to the dealer's use of your data.

We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. For example, we may inform you when inviting you to provide your email address that by providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt out you can do so by clicking the unsubscribe link which we include on all our marketing emails or you can contact us at any time at the address or telephone number above.

Providing information to us

If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.

You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.

You have a right to ask what information we hold about you. We will charge you a small fee for this (the statutory fee is currently £10).

You may contact us at the address below for these purposes.

If you are under 16 please do not provide us with any personal information unless you have the permission of your parent or guardian to do so.

Telephone calls to us may be recorded and/or monitored for training purposes.

Contact us

You can contact us in relation to this privacy policy by writing to us at Global Environmental Management Services LLC (GEMS) Customer Information Service, Red Sea Plaza, Al-Andalus Street (3rd Floor), P.O. Box 5425, Jeddah, Saudi Arabia 21514.